The Process
01
Book Online
Secure your preferred service and select your preferred pickup window through our concierge booking portal.
02
We Pick Up
Our expert concierge team retrieves your footwear from your condo, home, office, or hotel within the Financial District.
03
Expert Cleaning
Our specialists perform a meticulous deep clean and restoration using premium leather and suede care techniques.
04
Delivered Back
Enjoy your perfectly polished shoes delivered back to you within 48 hours, ready for your next downtown adventure.
Professionalism at your Doorstep
Expert Care
Our specialists use premium, non-toxic products to ensure your footwear is restored to its original luster with meticulous attention to detail.
Concierge Service
We handle the entire process from pickup to delivery, providing a seamless experience that respects your time and your schedule.
Downtown Access
Operated by Bors Holdings Inc., we serve the Financial District, King West, and Liberty Village with a dedicated local presence.
Service Area
Providing premium concierge shoe care to the heart of downtown Toronto.
Financial District
King West
Liberty Village
Waterfront
Serving: Financial District, King West, Liberty Village, Waterfront
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It's the ultimate luxury for a busy professional
David K., King West
Common Questions
What are the pickup windows?
We offer flexible scheduling from Tuesday to Sunday. Morning (8am-12pm), Afternoon (12pm-4pm), and Evening (4pm-7pm) windows are available for your convenience.
How long does the turnaround take?
Our standard turnaround is 48 hours. For a Premium Treatment or Revive Package, we provide a 72-hour window to ensure meticulous care for your luxury footwear.
Do you offer express rush services?
Yes, we offer Same-Day Rush for $35 and Express 24hr for $20. These options are ideal for urgent events or when you need your shoes back by the next morning.
What is the service area?
We serve downtown Toronto, including the Financial District, King West, Liberty Village, and the waterfront. Our concierge partners help us reach your condo or hotel.
Is the pickup free?
Absolutely. Toronto Shoe Shine provides complimentary pickup and delivery on every order, ensuring a seamless experience from your doorstep to our studio.